Technical Account Manager (Bangkok, Hybrid)

About Nimble

We solve our client's most difficult business challenges through technology. Our company partners with the most ambitious companies around the world creating long-term impact with the work with do. If you want to grow together, work on challenging products and enjoy using the best tools and practices, Nimble is the right place for you!

Our Core Values

• Extreme Ownership: We treat our clients’ business as ours.

• Bias for Action: Execution is everything. We act swiftly, prioritize decisive moves, and maintain a strong bias for action to deliver results.

• Intensity: We tackle challenges with high energy and focus, delivering results through bold, committed actions.

• Pragmatism: We prioritize practical, straightforward solutions that deliver results, creatively tackling complex challenges with determination.

• Outcome Over Process: We always work toward impactful outcomes, driving results that matter. Processes help us repeat what works, but meaningful outcomes remain our North Star.

• Truth Seeking: We seek truth with intellectual honesty, sharp critical thinking, and fact-driven reasoning.
  

What You Will Do

Client Partnership & Account Ownership

• Own the day-to-day technical relationship with assigned client accounts.

• Build trusted advisor relationships with client stakeholders (product, tech, and leadership).

• Understand client business goals and translate them into technical direction and delivery priorities.

• Proactively identify risks, dependencies, and improvement opportunities within accounts.

Technical & Delivery Alignment

• Act as the primary technical point of contact for clients (post-sales).

• Ensure alignment between client expectations and Nimble’s engineering delivery.

• Collaborate with Product Managers, Tech Leads, and Delivery Managers to drive successful outcomes.

• Support solution discussions, scope clarification, and technical decision-making with clients.

Account Health & Growth

• Monitor account health: delivery quality, velocity, satisfaction, and risks.

• Support account growth through renewals, upsells, and expansion opportunities in collaboration with Sales and Leadership.

• Contribute to proposals, estimates, and solution planning when needed.

• Ensure consistent communication, reporting, and transparency with clients.

Quality & Continuous Improvement

• Advocate for best practices in software delivery, documentation, and communication.

• Gather client feedback and turn insights into actionable improvements.

• Help evolve Nimble’s account management and delivery processes.

Job Requirements

• 5+ years of experience in Technical Account Management, Solutions Engineering, Technical Project Management, or a closely related role

• Strong understanding of software development concepts (web, mobile, APIs, cloud); able to confidently engage in technical discussions without being hands-on daily

• Proven experience managing client relationships in a technology or software consultancy environment

• Ability to translate business requirements into technical context and delivery expectations

• Excellent communication skills, with the ability to explain complex technical topics to non-technical stakeholders

• Experience working cross-functionally with Engineering, Product, and Delivery teams

• Strong stakeholder management skills, including handling expectations, risks, and escalations

• Comfortable managing multiple accounts and priorities simultaneously

• High level of ownership, accountability, and attention to detail

• Pragmatic, solution-oriented mindset with a strong bias for outcomes

• Experience working with international clients and distributed teams

• Fluent in Thai and English languages

Why You’ll Love Working Here

• You’ll feel proud of every product we ship. We care deeply about quality, design, and doing things right—our name stands for excellence.

• You’ll be surrounded by high performers. We’re a tight-knit, ambitious team that pushes each other to grow and thrive.

• We're built differently. We’ve been profitable and bootstrapped since day one—no VC pressures, just smart, sustainable growth.

• We take pride in craftsmanship. Whether it's code, design, or delivery, we hold ourselves to a high bar—because the little things shape the big picture.

• Process with purpose. We follow agile principles not just in theory, but in practice. Our engineers work with clearly defined user stories, estimate using story points, and deliver iteratively in focused 1–2 week sprints.

• Growth is part of the job. Through regular one-on-ones, structured feedback, and a clear leveling framework, we support every team member’s growth—not just in technical skills, but in communication, collaboration, and leadership.

• AI allowance, your way. Each year, you'll get a dedicated budget to explore AI tools, platforms, and learning resources that boost your productivity and skills. Dive into Pluralsight, PragPub, e-books, and more—wherever your curiosity takes you.

• We’ve got your back. From day one, you’ll get private medical insurance, social welfare coverage, and a company care fund.

• We invest in your future. We match your monthly Provident Fund contributions to help you build long-term security.

• We support your move. If you're joining us from abroad, we’ll take care of your visa, work permit, and provide a relocation package to help you settle in smoothly.

• Flexibility that fits. We support a hybrid workstyle, giving you the freedom to find the right rhythm between home and office life.

• Work with the right tools. We’ll set you up with a MacBook and a large external monitor so you can work comfortably and efficiently.

• A workspace that works for you. Our modern office in the heart of Bangkok (Interchange 21) is steps away from BTS Asoke and MRT Sukhumvit.

• Stay fueled. Our kitchen is always stocked with drinks and snacks.

• Take the time you need. Enjoy 25 days of paid leave a year (including public holidays), plus a sabbatical month every 3 years.

• Celebrate your journey. From anniversary gifts to yearly company outings and spontaneous team activities, we make time for fun and appreciation.

• ...and more perks to make work feel better.
  

If you are a passionate TAM looking to make a significant impact in a growing software development company, we would love to hear from you.

Join us in shaping the future with with elevating product innovation!

We keep our recruitment process practical and straightforward.

To learn more about how we work, check our handbook named Compass, Github organization, and Medium account.

Want to see what we have built? Check our Dribbble and Behance accounts.

Want to keep in touch with us? Follow us on Facebook, Instagram, and LinkedIn.

Nimble is an equal opportunity employer.